SMS Terms & Conditions
Daddy’s Oil LLC – Customer Care SMS Program
Effective Date: September 1, 2024
Last Updated: March 24, 2025
Welcome to Daddy’s Oil LLC’s Customer Care SMS Program. By opting in, you agree to these SMS Terms & Conditions, available at https://daddysoil.com/sms-terms.
1. Program Description
Daddy’s Oil LLC uses SMS messaging to provide customer care services, including fuel delivery updates, logistics coordination, and responses to account-related inquiries. This program is for transactional customer support only and does not include marketing or promotional messages.
2. SMS Consent and Privacy
Consent: By opting in, you authorize Daddy’s Oil LLC to send SMS messages to the phone number you provide for customer care purposes.
No Sharing: Phone numbers collected for this program will not be shared, sold, or disclosed to third parties for their marketing or promotional purposes. Your information is used solely by Daddy’s Oil LLC for customer support.
Privacy Policy: For details on data use and protection, see our Privacy Policy at https://daddysoil.com/privacy-policy.
3. Types of SMS Messages
Examples of messages you may receive:
"From Daddy’s Oil LLC: To help us with your delivery, send a picture of your tank or gauge. Reply STOP to opt-out."
"Daddy’s Oil LLC: Thanks for your request about a delivery or account setup. We’ll reply soon. Reply STOP to opt-out. Call 508-635-0500 or visit https://daddysoil.com/."
"Hello from Daddy’s Oil LLC. Your fuel delivery is scheduled for Tuesday at 10 AM. The driver will arrive within 30 minutes. Reply STOP to opt-out."
4. Message Frequency
Message frequency varies based on your needs:
Up to 3 messages per week for delivery updates or support.
Additional replies as needed (e.g., responding to your tank photo or delivery request).
5. Costs
Standard message and data rates may apply, depending on your mobile carrier’s plan. Contact your carrier for details.
6. How to Opt In
Join the Customer Care SMS Program by:
Checking the SMS consent box on our form at https://daddysoil.com/becomeacustomer or https://daddysoil.com/reorder.
Requesting SMS updates via phone (508-635-0500) or in person.
7. How to Opt Out
Stop messages anytime by:
Replying STOP to any message. You’ll receive a confirmation (e.g., "You’ve opted out of Daddy’s Oil LLC SMS. Questions? Call 508-635-0500. To rejoin, visit https://daddysoil.com/becomeacustomer or /reorder.").
Contacting info@daddysoil.com or 508-635-0500.
8. Help and Support
For assistance:
Reply HELP to any message for instructions.
Email info@daddysoil.com or call 508-635-0500.
See https://daddysoil.com/sms-terms for these terms.
9. Standard Disclosures
Message and data rates may apply.
Message frequency varies.
Text STOP to opt out.
Text HELP for assistance.
Full Terms of Service: https://daddysoil.com/terms.
SMS-Terms: https://daddysoil.com/sms-terms.
Privacy Policy: https://daddysoil.com/privacy-policy.
10. Additional Terms
Open to U.S. customers with a valid mobile number.
We may update these terms; check https://daddysoil.com/sms-terms for the latest version.
Questions? Email info@daddysoil.com or call 508-635-0500.